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Monday, February 6, 2012

Intel SSD 520 Cherryville Brings Reliability to SandForce

Intel was rumored to be working on a SandForce based drive for several months now, but even the rumors couldn't encapsulate just how long Intel and SF has worked on this drive. According to Intel, the relationship began 1.5 years ago. Still lacking a 6Gbps controller of their own and wanting to remain competitive with the rest of the market, Intel approached SandForce about building a drive based on the (at the time) unreleased SF-2281 controller. Roughly six months later, initial testing and validation began on the drive. That's right, around the time that OCZ was previewing the first Vertex 3 Pro, Intel was just beginning its extensive validation process.

Codenamed Cherryville, Intel's SSD 520 would go through a full year of validation before Intel would sign off on the drive for release. In fact, it was some unresolved issues that cropped up during Intel's validation that pushed Cherryville back from the late 2011 release to today.

Intel's strenuous validation will eventually make SandForce's drives better for everyone, but for now the Cherryville firmware remains exclusive. Intel wouldn't go on record with details of its arrangement with SandForce, but from what I've managed to piece together the Intel Cherryville firmware is exclusive for a limited period of time. That exclusivity agreement likely expires sometime after the SF-2281 is replaced by a 3rd generation controller. There are some loopholes that allow SandForce to port bug fixes to general partner firmware but the specific terms aren't public information. The important takeaway is anything fixed in Intel's firmware isn't necessarily going to be fixed in other SF-2281 based drives in the near term. This is an important distinction because although Cherryville performs very similarly to other SF-2281 drives, it should be more reliable.
As Intel has been working on this firmware for quite a while, it's likely that the 520 uses an older branch of the SF-2281 firmware that has been updated over the past twelve months.

The BSOD is Back, but Not on Intel

Back in October SandForce announced that it had discovered a firmware issue that resulted in unexpected BSODs on SF-2281 drives on certain platforms. Why it took SandForce several months to discover the bug that its customers had been reporting for a while is a separate issue entirely. SandForce quickly pushed out the firmware to OCZ and other partners. Our own internal testing revealed that the updated firmware seemed to have cured the infamous BSOD.
Just as background, our SSD testing is rarely over once the review goes live. Any drive we recommend gets tossed into a primary use machine somewhere within the company. We keep track of drive behavior, including any bugs or performance issues over time. This long term testing process takes place over months. The results of these long term tests are folded into future reviews and recommendations.

The BSOD is caused by a bug in SandForce's power state logic that ultimately results in the drive disconnecting from the system while it's running. It turns out that Windows isn't a fan of you hot un-plugging the drive it's running on, which results in the BSOD. We had two systems that exhibited the BSOD, both of which were fixed by the update last October.


As luck would have it, our own Brian Klug happened to come across an unexpected crash with his 240GB non-Intel SF-2281 based SSD two weeks ago when he migrated it to another machine. The crash was an F4 BSOD, similar in nature to the infamous BSOD issue from last year. While two of the systems we reproduced the BSOD bug on were cured by last year's firmware update, Brian's system (an X58/Core i7 build) was BSODing regularly playing Battlefield 3. Games end up being a great way to trigger the SF-2281 BSOD issue as they frequently switch between periods of idle and load, which does a good job of stressing the power state logic in SandForce's firmware. I immediately sent Brian an Intel SSD 520 to see if the BSOD remained on Intel's drive. Switching to Cherryville caused Brian's BSODs to go away. Indeed most end user reports of SF-2281 BSODs went away with the fixed firmware, but we've still heard of isolated issues that remain unresolved. Whatever Intel has done with the 520's firmware seems to have fixed problems that still remain in the general SF-2281 firmware.

This is actually a dangerous precedent as it means one of two things. The first possibility is that SandForce has been made aware of flaws in its current firmware and chooses against (or is legally prevented from) disclosing it to its partners. The second possibility, and arguably even worse for SandForce, is that Intel was able to identify and fix a bug in the SF-2281 firmware without SandForce knowing it existed or was addressed. I suspect it's the former but as no one is willing to go on the record about the Intel/SandForce agreement I can't be certain.

Intel did go on record saying that the 520 is expected to have far fewer F4/F7 BSODs than any other SF-2281 drive. I asked Intel if I should read into the phrase "far fewer", but the answer was no - the 520 is expected to have similar reliability to the Intel SSD 510 and 320.


At the end of the day that's what Intel really brings to the table with the 520. As you'll soon see, performance isn't very different compared to other SF-2281 based drives. Intel's biggest advantage comes from the unique firmware that ships with the drive. Intel is also quick to point out that while other SF-2281 manufacturers can purchase the same Intel 25nm MLC NAND used on the 520, only Intel's drives get the absolute highest quality bins and only Intel knows how best to manage/interact with the NAND on a firmware level. While it's nearly impossible to prove most of this, the fact that we're still able to reproduce a BSOD on the latest publicly available SF-2281 firmware but not on the SF-2281 based Intel SSD 520 does say a lot about what you're paying for with this drive.

And you are paying a premium for the 520 compared to other SF-2281 based SSDs on the market today:
Intel SSD 520 Price Comparison
  60GB 120GB 180GB 240GB 480GB
Intel SSD 520 (SF-2281) $149 $229 $369 $509 $999
Kingston HyperX (SF-2281) N/A $205 N/A $420 N/A
OCZ Vertex 3 (SF-2281) $95 $190 $240 $375 $850
Samsung SSD 830 $110 $220 N/A $360 $800

Last year Intel hinted at a move from the consumer market to enterprise server and client markets. The 520's higher price likely won't matter there, but for consumers the higher price is noticeable - particularly with good options from companies like Samsung now available on the market.

Friday, November 18, 2011

Introducing Dell Inspiron One 2320 Specifications

Our last Windows all-in-one review was for HP's TouchSmart 610, an interesting if slightly pricey piece of desktop kit. HP brought a lot of innovation to the table but they couldn't quite patch over the underlying problems with the hardware and software ecosystems that keep a touch-based all-in-one from really achieving all it can. Today we have on hand the Dell Inspiron One 2320, complete with Dell's own touch-based software interface and its own bells and whistles. Is Dell able to smooth over those issues better than HP could, or did they stumble on to some new ones?


What surprised me out of the gate was that Dell opted to go for a much less adjustable stand than any of HP's or even Toshiba's all-in-ones (one of which we have in house); the Inspiron One 2320 has two legs and then it just sort of reclines on its own. That makes it simultaneously more and less user-friendly than the competition; there's something about it that feels more approachable, but at the same time it's really less adjustable than the other ones, and with a TN panel that really spells trouble. Let's hit the specs before we go any further.


Dell Inspiron One 2320 Specifications
Processor Intel Core i5-2400S
(4x2.5GHz, 3.3GHz Turbo, 32nm, 6MB L3, 65W)
Chipset Intel H61
Memory 2x4GB Hynix DDR3-1333 SODIMM (Max 2x4GB)
Graphics NVIDIA GeForce GT 525M 1GB DDR3
(96 CUDA cores, 600/1.2GHz/1.8GHz core/shader/memory clocks, 128-bit memory bus)
Display 23" LED Glossy 16:9 1080p
Hard Drive(s) Seagate Barracuda XT 2TB 7200-RPM SATA 6Gbps HDD
Optical Drive Blu-ray reader/DVD+/-RW writer (HL-DT-ST CT30N)
Networking Realtek PCIe Gigabit Ethernet
Intel Centrino Advanced-N 6230 802.11a/b/g/n
Bluetooth 3.0
Audio Realtek ALC269 HD Audio
Stereo speakers
Headphone and mic jacks
Front Side Webcam
Speaker grilles
Right Side Optical drive
Input button
Power button
Left Side Brightness control
Volume control
Headphone and mic jacks
2x USB 2.0
SD/MMC/XD/MS Pro card reader
Back Side Kensington lock
HDMI input
Composite input
Optical out
Antenna jack
Antenna jack for NTSC/OTA ATSC input
VGA output
Ethernet jack
Surround jack
4x USB 2.0 (one taken by wireless mouse and keyboard receiver)
Operating System Windows 7 Home Premium 64-bit
Dimensions 22.25" x 2.5" x 17" (WxDxH)
Weight 18.85 lbs
Extras Webcam
Wireless keyboard and mouse
Flash reader (MMC, SD/Mini SD, MS/Duo/Pro/Pro Duo)
Blu-ray writer
Touchscreen
JBL speakers
Warranty 1-year basic support
(optional 3-year)
Pricing Starting at $599
Price as configured: $1,249

As with HP's TouchSmart 610, Dell's Inspiron One opts for a mix of desktop and notebook hardware. The CPU is a low-power desktop model, the Intel Core i5-2400S clocked at 2.5GHz and capable of turbo-ing up to 3.3GHz on a single core or 2.6GHz on all four non-Hyper-Threaded cores. Instead of desktop DIMMs, though, Dell only offers two SO-DIMM slots, each with 4GB of DDR3, more than adequate for even demanding use cases.

The graphics hardware takes the hit, though. I ranted a bit about the lack of a proper ecosystem in my HP TouchSmart 610 review, but here it's particularly egregious. Dell opts for a lowly NVIDIA GeForce GT 525M as the fastest GPU you can get in the Inspiron One 2320 line. The desktop GeForce GT 430 it's descended from was already pretty dire to begin with, but just 96 CUDA cores running at 600MHz (1.2GHz on the shaders) and just 1.8GHz of DDR3 on a 128-bit memory bus isn't going to cut it for a 1080p display. We've tested this chip on Dell's XPS 15z as well, and really it's only good for medium detail 7680p gaming. This is the same issue I had with HP's all-in-one, only here it's amplified because there had to have been thermal headroom in the Inspiron One 2320 for at least the GeForce GT 540M. I'd complain about that, too, but not quite so vocally.

When I spoke to HP's representative about the meager graphics hardware in the TouchSmart, she suggested that it was really meant to be more of a family computer and thus didn't need particularly aggressive graphics hardware. That may be the case, but it undermines the necessity of a dedicated GPU to begin with. If the integrated HD 2000/3000 graphics are inadequate, you probably plan on doing at least some gaming, so you'll want more. The fact is that these mobile graphics chips were designed for notebooks with 768p screens, and at that resolution they're fine. On an all-in-one, though, they're much harder to justify and really speak to a fundamental problem with the all-in-one ecosystem: we need an in-between point for graphics hardware. What we really need for "upscale" 1080p AIO systems is at least GT 555M or (preferably) GTX 560M level hardware; we've seen such chips in 14" and 15" notebooks; would it really be that hard to stuff something faster into a significantly larger AIO system? The GT 525M upgrade from the base model Inspiron One 2320 ends up costing over $200, and for that price it just doesn't add enough performance.

The rest of the Inspiron One 2320 is capable enough, and Dell seems to be gunning for more of a true family machine with it by including VGA, composite, and HDMI inputs, suggesting that even when the computer inside it isn't particularly great anymore, you can still use it as a monitor. It also supports Intel's WiDi, and the hard drive inside is a full 3.5" drive.

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